Spend Time Doing What You Love. Not Fixing Your Website.

Who doesn’t? Existing clients... new clients... it doesn’t matter. You may have a WordPress website, but that doesn't mean you need the headaches of maintaining and keeping it secure. Leave the digital stuff to us so you can focus on running your business.

If it's built on WordPress, then of course! However, it's vital that we take a detailed look at how your website has been built so we can effectively manage it moving forward. For websites not built by us, we require a web tune-up service where we determine if we can work with your site and if so, we optimize it. This costs a one-time payment of $499.

Our support desk is handled via email. This ensures all communications are documented and can be referenced at any time. Depending on your care plan, you may also receive phone support from your developer.

Once you're on a care plan, simply email your developer directly and they'll get to work.

Support hours must be used in the same billing month. To ensure we continue managing every client efficiently, we carve out time for your business every month.

We strive to go above and beyond for every client. Because of this, we only offer ad-hoc services under certain circumstances. A website care plan is the best way to get support from us.

Having issues with your site? If you have a website built by someone else, we'd be happy to provide a free consultation to determine how we can best assist your growth and expansion.

Of course! There are no long-term contracts or commitments. Simply inform us 30-days or more prior to your cancellation and we'll help you transition everything. We'll provide you with a full list of all software tools used to build and manage your site so you can take over the licensing agreements.

Yes! We work with managed hosting solutions for WordPress. This relieves many headaches and issues.

If you're having issues with your host, we'd be happy to migrate your site to a better solution. These services allow us to easily and effectively manage your site.

Cheap hosting can lead to website downtime, poor security, slow speeds, and subpar customer service. We aim to offer a great service and that starts with the right hosting solution.

Consider how long it may take an employee to learn how to create webpages, continually update software, constantly check speed and security, etc. Do they know how to address a plugin conflict? What about check for and remove malware? What if a form stops working and you need it fixed ASAP? How much will that cost your business in lost sales? What more important task could they, or you, be doing instead?

Sure! If you'd rather maintain the site on your own, we won't stop you 🙂

This is a common fear for clients, however, you don't need to worry about this with our care plans. You may cause a formatting issue, but that's usually something we can quickly fix. We'd even be happy to offer some guidance on what to do next time. These quick fixes are included in plans with monthly support time. If it’s not a quick fix, we'll just use a backup to restore a saved version and get your site up and running quickly.

Our care plan clients enjoy a huge benefit in that they do not need to pay for, or renew, most or all of the software licenses used to build their site. These tools can cost hundreds, sometimes thousands, of dollars per month. Our bulk licensing agreements with software companies mean we can pass on huge savings to you 🙂

While your site is on a care plan, we include several premium licenses for software that improves your business online. This may include software that speeds up your website, secures your data, adds functionality, etc.

If you require more time than allotted in your monthly limit, then we'll send you an estimate for the updates. Upon approval, we'll get to work on your request using the hourly additional support pricing indicated in your plan.

Nope! You can stay for as long as you like and cancel any month. All we ask is that you try us out for a couple of months so you can see the benefit of our services. However, there is no commitment.

Glad you asked 🙂 You can get started right away by scrolling down and getting in touch. You may also contact your developer directly to add a plan.

Feel free to check out our process and getting started pages to see how we operate. If you have any questions then you can always contact us and our friendly team will be happy to assist you.