How Can We Help?
Frequently Asked Questions
We crafted this FAQ page to answer many of the common questions we receive. Please take a moment to review the answers and acquire a basic understanding of some of what we offer.
Click on one of the questions below to scroll directly to that question.
- I'm new to this whole website thing, how does it work?
- How much does a website cost?
- How long does it take to build me a website?
- Will my website work on mobile devices?
- Do you design e-commerce / online store websites?
- Do I need my own domain name and web hosting?
- What is a domain name?
- What is web hosting?
- What is a Content Management System?
- Do you provide training?
- Can you help me with Social Media and Email Marketing?
- Why should I utilize marketing?
- What is Search Engine Optimisation (SEO)?
- Do you write the content for my site?
- Can you design my logo? What about other graphics?
How much does a website cost?
The cost of a website varies depending on many factors. It's the same as how the cost of a house may vary. A website is also an investment in your future, the same way a home is. However, our website projects generally start in the $1,000 range for basic business sites and range upward depending on your unique needs.
How long does it take you to build me a website?
The time it takes us to produce a website depends on the size and complexity of your project. On average, it takes us 1 - 2 weeks to complete a website from beginning to end. Large projects may take longer and rush jobs are available.
Will my website work on mobile devices?
Yes it will! All the websites we design work on all devices. From phones, tablets, and labtops to desktops and TV's, we use best practice responsive design principles to develop websites that work on any device.
Do you design e-commerce / online store websites?
You bet! We design e-commerce websites so you can start selling your products online too.
Do I need my own domain name and web hosting? Can you do this for me?
You need a domain name and web hosting for a website to work online. If you already have that, great. However, if you need assistance, we will happily help you get this set up and working with your existing provider. You can also use our hosting partner or we can recommend hosting options best suited for your specific project.
What is a domain name?
A domain name is the address of your website on the internet. For example, yourcompany.com is a domain name.
What is web hosting?
Web hosting is just a service allowing your website to be viewed on the Internet.
Hint: It’s just a computer housed in a data center that runs your website and email so you don't have to do that yourself. Phew!
What is a Content Management System?
A Content Management System (CMS) is a tool that allows you to maintain the pages of your website yourself, without the need for technical skills. A CMS allows you to edit content, images, products, and blog entries on your website. We can make it so it's easy for you to maintain your website on your own. All you need is a web browser and an internet connection.
Do you provide training?
Yes, we offer training on how to maintain your website. We can create custom explainer videos and step-by-step guides so you never have to worry about forgetting how to maintain something. We have 80+ exmplainer videos that show you how to do the most common tasks you'll want to perform yourself. We'll make your life easy 🙂
Why should I utilize marketing?
Maybe word-of-mouth and referrals have kept your business running. Maybe you just weren't sure how it can help.
Marketing helps companies increase sales and revenue by placing them front and center where everyone is already looking for them. It can take time to receive optimum results and the competition is likely already using marketing to outpace you. Our recommendation is just don't wait until it's to late. A head start is much better than playing catch up.
What is Search Engine Optimisation (SEO)?
Search Engine Optimisation, also known as SEO, is all about getting your website higher up in the search results on search engines such as Google. The higher up you are in the results, the more traffic (and customers) you’re likely to get.
There are various factors that go into achieving good SEO, and one of the most important is the copy (words) on your website. Emphasizing a focus on well written, keyword rich, and appropriate content is key.
Do you write the content for my site?
That's up to you. You can write the content for your website if that's what you want to do. If you would rather have us write the content then our copywriter who specializes in web content will write the content instead.
Can you design my logo? What about other graphics?
We focus on doing what we are best at – designing websites and creating marketing campaigns; however, if you need someone to create a logo for you, we have relationships with several graphic designers who specialize in logos, graphic design, and branding. Just tell us what you want and we'll make it happen.