Frequently Asked Questions

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Frequently Asked Questions

Sometimes people want to read some text instead of talking to others. No problem! Check out our FAQ to find answers to many of our commonly asked questions. You'll have a better understanding of this stuff in no time.

I’m new to this whole website thing, how does it work?

Never fear, that’s why we're here! You can learn about our time-proven process on our process page.

How much does a website cost?

The cost of a website varies depending on many factors. It's the same as how the cost of a house may vary. A website is also an investment in your future, the same way a home is. However, our website projects generally start in the $1,000 range for basic business sites and range upward depending on your unique needs.

How long does it take you to build me a website?

The time it takes us to produce a website depends on the size and complexity of your project. On average, it takes us 3 - 4 weeks to complete a website from beginning to end. Large projects may take longer and rush jobs are available.

Will my website work on mobile devices?

Yes, it will! All the websites we design work on all devices. From phones, tablets, and laptops to desktops and TV's, we use best practice responsive design principles to develop websites that work on any device size.

Do you design e-commerce / online store websites?

You bet! We design e-commerce websites so you can start selling your products online too.

Do I need my own domain name and web hosting? Can you do this for me?

You need a domain name and web hosting for a website to work online. If you already have that, great. However, if you need assistance, we will happily help you get this set up and working with your existing provider. You can also use our hosting partner or we can recommend hosting options best suited for your specific project.

What is a domain name?

A domain name is the address of your website on the internet. For example, is a domain name.

What is web hosting?

Web hosting is a service that allows your website to be viewed on the Internet.

Hint: It’s just a computer housed in a data center that runs your website and email so you don't have to do that yourself. Phew!

What is a Content Management System?

A Content Management System (CMS) is a tool that allows you to maintain the pages of your website yourself, without the need for technical skills. A CMS allows you to edit content, images, products, and blog entries on your website. We can make it so it's easy for you to maintain your website on your own. All you need is a web browser and an internet connection.

Do you provide training?

Yes, we offer training on how to maintain your website. We can create custom explainer videos and step-by-step guides so your team never has to worry about forgetting how to perform a task. Our websites include access to explainer videos, training, and detailed guides that show you how to handle the common tasks you'll want to perform yourself. We like keeping things simple and think you'll appreciate that too.

Why should I utilize marketing?

Maybe word-of-mouth and referrals have kept your business running. Maybe you just weren't sure how it can help.

Marketing helps companies increase sales and revenue by placing them front and center where everyone is already looking for them. It can take time to receive optimum results and the competition is likely already using marketing to outpace you. Our recommendation is just don't wait until it's to late. A head start is much better than playing catch up.

What is Search Engine Optimisation (SEO)?

Search Engine Optimisation, also known as SEO, is all about getting your website higher up in the search results on search engines such as Google. The higher up you are in the results, the more traffic (and customers) you’re likely to get.

Various factors go into achieving good SEO, and one of the most important is the copy (words) on your website. Emphasizing a focus on well written, keyword-rich, and appropriate content is key.

Do you write the content for my site?

That's up to you. You can write the content for your website if that's what you want to do. If you would rather have us write the content then one of our copywriters who specializes in web content will write the content instead.

Can you design my logo? What about other graphics?

We focus on doing what we are best at – designing websites and creating marketing campaigns; however, if you need someone to create a logo for you, we have relationships with several graphic designers who specialize in logos, graphic design, and branding. Just tell us what you want and we'll make it happen.

Online Marketing North Carolina

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